How to return a product

As stated in our return policy it is possible to return your product(s). Please read the return policy carefully to see the terms.

How can you return the product(s)? Go to:

1. https://goccha.shipping-portal.com/rp/
2. Fill in your ZIP code and Track and Trace code/order number
3. Fill in the reason to return the product
4. Choose your method of refund
5. Choose how to return the product
6. Confirm the return and print the label
7. Send it to us for FREE

As soon as the products are received your preferred method of refund will be applied.